FAQs

Frequently Asked Questions

Press-On Nails

1. What comes with my press-on nail order?

Each order includes:

  • Your luxury press-on nail set
  • Nail glue
  • Adhesive tabs
  • Cuticle wooden Stick
  • Nail file
  • Alcohol prep pad
  • Application instructions
  • Cuticle Oil Wipe
  • Cotton Swab

2. How do I know my nail size?

You can purchase a sizing kit or follow our Press-On Sizing Guide to measure your nails before ordering.

3. How long do press-on nails last?

With proper application and care, they can last:

  • Adhesive tabs: 1–3 days
  • Nail glue: 1–3 weeks

4. Are the nails reusable?

Yes! Many designs can be reused when removed carefully and cleaned properly.

5. Do you offer custom designs?

Yes! Custom sets are available. Contact me or fill out a custom nail request form before placing your order to discuss your vision.

6. How long does processing take?

Processing times vary depending on inventory and order volume. Current processing times are listed at checkout.

7. Do you ship nationwide?

We currently ship within the United States.

8. Can I return my press-on nails?

Due to hygiene reasons, all nail sales are final.

Mobile Nail Services

9. Where do you provide mobile services?

Mobile appointments are currently available within my local service area.

10. Is there a travel fee?

Yes. A travel fee will be applied to your service total. 

11. How can I find out how much my nail services will cost prior to booking?

Please refer to the ToriNails Booking Service tab to see cost/estimate total. 

12. How do I book an appointment?

Appointments can be booked directly through the website by selecting the request appointment (click to get started arrow).

13. Do I need to pay a deposit?

Yes. A $20 non-refundable deposit is required to secure your appointment.

14. What payment methods do you accept?

We accept major credit cards, Shop Pay, Apple Pay, Google Pay, and other available payment options during checkout.

15. What is your cancellation policy?

Appointments canceled within 24 hours of scheduled appointment time, can reschedule date/time with paid deposit. Appointments cancelled less than 24 hour notice will forfeit the deposit. ***ONLY 1 RESCHEDULE with PAID DEPOSIT (meaning if you have to reschedule the rescheduled appointment, the initial paid deposit will be forfeit).

16. What if I'm running late?

Please contact us as soon as possible. Keep in mind that I offer mobile services and travel to you. Late time greater than 15 mins, will need to be rescheduled. Deposit will be forfeited as this will not fall within the 24 hour advice policy. Excessive lateness will not be tolerated.

General

17. How can I contact ToriNails?

You can use the Contact page or email us directly @ Torinails.06@yahoo.com.

18. Do you sell gift cards?

Yes! Digital gift cards are available and make the perfect gift for any occasion.

19. How can I stay updated?

Join the ToriNails VIP List to receive exclusive offers, new collection launches, appointment availability, and special promotions.

20. Are your press-on nails handmade?

ToriNails offers a carefully curated selection of luxury press-on nails. Collections are handcrafted. Some are professionally sourced to meet our quality standards. Every set is chosen with beauty, durability, and customer satisfaction in mind.